| Are your lessons free for download? added on 2009-03-25|
|YES! Our resources are absolutely free. In order to provide you our free resources, we need to document use of the site. This is why we ask you to register in our system. Once you register in our system, you can download as many lessons as you would like, free!
Your registration information will not be sold or otherwise made accessible to any other organizations, third parties, etc.
| I have registered in your system, but am unable to log in! added on 2009-03-25|
|First, be sure you are entering your username, not your e-mail address. If you have tried the username and password you have registered with, and still are unable access our system, return to the OTC home page and click on Recover Password. Your username, along with a new password, will be e-mailed to the e-mail address we have on record. If you need help, please send our system administrator a note that explains the problem; include your username and the e-mail address your registered with. Send your message to lpatton at esrnational dot org.|
| I lost my username and password - can I recover this information? added on 2009-03-25|
|Certainly. From the OTC homepage, click on the Recover Password link, and enter the e-mail address you originally used to register within our system. An e-mail containing both your username AND a new random password will be sent to that e-mail address.
You can then log in with the password provided. Then, to change your password to something easy to remember, choose User Control Panel and complete the New Password fields. Be sure to enter the old password where required, or your changes will not be saved.|