Shipping & Returns

Shipping Policy

Continental United States Customers:
All orders will be shipped within 1-2 weeks via UPS Ground (we therefore cannot accept P.O. Box addresses)

Alaska, Hawaii and Canada Customers:
We will contact you via email or phone within 72 hours of receiving the order to discuss shipping options/rates

International Customers:
We recommend placing your order through www.amazon.com for the best shipping rates

Shipping Rates (Continental United States only):
Orders totaling up to $74.99, add $7.50; Orders totaling $75.00 and over add 10% of order total

Rush Orders:
If you would like your order to be rushed, please call 1.800.370.2515 or 617.492.1764 for details

Send Orders to:
ESR, 23 Garden Street, Cambridge, MA 02138 or fax to 617.864.5164

Customer Service:
Call 1.800.370.2515 or 617.492.1764 or email educators@esrnational.org

Satisfaction Guaranteed:
If you are not completely satisfied with your order, please return the product within 30 days in saleable condition for a refund

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